Privacy Policy

1. Introduction

SSSK Environmental Services ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This policy describes how we collect, use, and process your data in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We collect information that you provide directly to us through our contact forms, quote requests, and emergency hotline. This includes:

• Identity Data: Full name and company name.
• Contact Data: Email address, phone number, and physical site locations.
• Technical Data: IP addresses and site usage behavior (via cookies).
• Service Data: Details about spill incidents or waste management requirements.

3. Legal Basis for Processing

Under POPIA, we process your information because:

• It is necessary for the performance of a contract (e.g., responding to a spill).
• It is required for legal compliance (e.g., reporting under NEMA Section 30).
• You have provided explicit consent via our digital forms.

4. Data Sharing and Security

We do not sell your data. We only share information with third parties (such as laboratories or regulatory bodies) when strictly necessary for service delivery or legal reporting. We employ industry-standard encryption and access controls to secure your data.

5. Your Rights

You have the right to request access to the personal information we hold, request corrections, or ask for the deletion of your data, subject to legal retention requirements.